Welcome to Harmonized Homes! By accessing and using our website at www.harmonizedhomes.net, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site. If you do not agree to these Terms and Conditions, please do not use our site.
These Terms and Conditions apply to all users of the website, including but not limited to browsers, customers, merchants, and content contributors.
1. General Information
Harmonized Homes is an online home decor store that operates exclusively within Canada. All products and services offered through our website are available for purchase and delivery within Canada only.
2. Products and Availability
We make every effort to ensure that the products displayed on our website are in stock and accurately represented. However, product availability may change due to unforeseen circumstances. Harmonized Homes reserves the right to cancel or modify orders if products become unavailable or if there is an error in pricing or product details.
3. Ordering and Payment
Order Process: Once you place an order on our website, you will receive an order confirmation email. This is not an acceptance of your order, but an acknowledgment that we’ve received it. We reserve the right to cancel any order before shipment for reasons such as product availability, pricing errors, or issues with payment processing.
Payment Methods: We accept a variety of payment methods, including but not limited to credit cards (Visa, MasterCard, American Express), PayPal, and other methods as indicated on our checkout page.
Pricing: All prices are listed in Canadian Dollars (CAD). Shipping costs are calculated at checkout and are based on your location and the weight of your order.
Taxes: All prices are subject to applicable federal and provincial taxes, depending on the shipping destination within Canada.
4. Shipping and Delivery
Shipping Locations: We currently only ship to addresses within Canada, with a primary focus on Ontario. We do not offer international shipping.
Shipping Costs: Shipping fees are calculated at checkout based on your location, the items in your cart, and the delivery method selected.
Shipping Times: Delivery times may vary depending on destination, availability of products, and the shipping method selected. We aim to fulfill orders as quickly as possible but cannot guarantee specific delivery dates.
Order Tracking: Once your order has shipped, you will receive a tracking number to monitor its progress. Please allow 24-48 hours for tracking information to become available.
Shipping Delays: Harmonized Homes is not responsible for delays caused by third-party carriers or any events outside our control (such as weather, strikes, or customs delays).
5. Returns and Exchanges
We want you to be satisfied with your purchase. If you are not completely happy, please review our return and exchange policy below:
Returns: You can return most items within 30 days of receiving your order for a full refund or store credit, provided the item is unused, in its original packaging, and in resaleable condition.
Exchanges: Exchanges are only allowed for defective or damaged items. If you receive a damaged item, please contact us immediately at [email protected] with photos and order details.
Non-Returnable Items: Certain products are non-returnable, such as customized or final sale items. Please refer to product descriptions for specific exclusions.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or an error occurred on our part. We recommend using a trackable shipping service.
Refund Process: Once your return is received and inspected, we will process your refund to your original payment method. This may take up to 7 business days depending on your bank or payment provider.
6. User Accounts
To place an order, you may need to create an account on our website. By creating an account, you agree to provide accurate and complete information and keep your login details secure. You are responsible for all activities under your account.
If you wish to update or delete your account, please contact us at [email protected].
7. Intellectual Property
All content on the Harmonized Homes website, including but not limited to images, logos, text, product descriptions, and website design, is the property of Harmonized Homes and is protected by Canadian and international copyright laws. No part of this website may be reproduced, copied, or otherwise used without our express permission.
8. Privacy Policy
We are committed to protecting your privacy. For detailed information on how we collect, use, and protect your personal data, please refer to our Privacy Policy. By using our website, you consent to our data collection practices as outlined in the privacy policy.
9. Limitation of Liability
Harmonized Homes is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, arising from the use or inability to use our website or products.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Ontario, Canada, and any disputes will be subject to the exclusive jurisdiction of the courts.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. By continuing to use our website after such changes, you accept and agree to the updated Terms and Conditions.
12. Contact Information
If you have any questions or concerns regarding our Terms and Conditions or any other matter, please contact us:
Harmonized Homes
Email: [email protected]