At Harmonized Homes, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.harmonizedhomes.net, make a purchase, or use our services. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect the following types of information when you interact with our website:
A. Personal Information
Personal information refers to any data that can be used to identify you, including but not limited to:
- Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (e.g., credit card details)
- Order History
- Account Information (if you create an account with us)
B. Non-Personal Information
Non-personal information refers to data that does not directly identify you. This includes:
- Browser Type and Version
- Device Information
- IP Address
- Referral URL
- Pages Visited on Our Website
- Date and Time of Visit
2. How We Collect Information
We collect information from you in the following ways:
A. Information You Provide
When you make a purchase, create an account, sign up for our newsletter, contact customer service, or interact with any forms on our website, you provide us with personal information.
B. Automated Technologies
We may collect non-personal information automatically when you visit our website, such as:
- Cookies: We use cookies to enhance your experience on our site. Cookies are small files that are stored on your device and help us track user activity, improve functionality, and customize content. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features on our website.
- Web Beacons: These are tiny invisible images used to monitor website activity. They are often used in conjunction with cookies to track visitor behavior.
3. How We Use Your Information
We use your personal information to:
- Process and Fulfill Orders: To complete your transactions, process payments, and deliver products.
- Customer Support: To respond to inquiries, provide assistance with orders, and address customer service issues.
- Marketing and Promotions: To send you promotional emails or newsletters, including special offers, discounts, and new product updates. You can opt-out of these communications at any time.
- Website Improvement: To analyze website usage and improve the overall user experience.
- Account Management: To create and manage your user account, if applicable, and allow you to track your orders, returns, and preferences.
- Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our terms and conditions.
4. How We Share Your Information
We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities under certain circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These companies are obligated to keep your information confidential and secure.
- Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena, court order, or government request.
- Business Transfers: If Harmonized Homes is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we take reasonable precautions to protect your data, please note that no security system is completely foolproof, and we cannot guarantee the security of your information.
6. Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
A. Access and Update Your Information
You have the right to access, correct, or update the personal information we hold about you. You can do this by logging into your account (if applicable) or contacting us at [email protected].
B. Opt-Out of Marketing Communications
If you no longer wish to receive promotional emails, newsletters, or other marketing materials, you can opt-out by clicking the “unsubscribe” link at the bottom of our emails, or by contacting us at [email protected].
C. Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our website.
8. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms, advertisers, or other external sites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing them with any personal information.
9. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Harmonized Homes
Email: [email protected]